Terms of service

Last updated: 29 August 2026

Homiva Decor is an online home décor store operated by Judeon Limited, our parent company. We offer a range of home décor products designed to enhance and complement your living spaces.

We work with third-party fulfilment and dropshipping partners to process and deliver certain orders directly to our customers.

For the purposes of these Terms, "Homiva Decor", "we", "us" and "our" refer to Homiva Decor and, where applicable, its parent company Judeon Limited.

"You" and "your" refer to the person accessing our website or purchasing products from us.

Where applicable, Judeon Limited is the legal entity responsible for operating the Homiva Decor business and fulfilling the obligations described in these Terms.

Business Information

Trading Name: Homiva Decor
Parent Company: Judeon Limited
Business Type: Online Home Décor Retailer

The relevant company and contact information for Judeon Limited may also be provided on our website or through our Contact Us page.

Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use our website for any fraudulent or unlawful activity

  • Attempt to gain unauthorised access to our website or systems

  • Interfere with the operation or security of our website

  • Copy, reproduce or distribute our website content without permission

  • Use our website in a way that could damage, disable or impair its operation

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours and other information displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen and display settings

  • Lighting and photography

  • Manufacturing variations

  • Natural variations in materials

  • Product updates or changes made by manufacturers

Images are provided for illustrative purposes where applicable.

We reserve the right to correct errors, inaccuracies or omissions in product information at any time.

Product Availability

All products are subject to availability.

Although we make reasonable efforts to keep our website information up to date, occasionally a product may become unavailable after an order has been placed.

If a product you have ordered becomes unavailable, we may contact you to offer an alternative solution or provide a refund where appropriate.

Prices

All product prices are displayed on our website at the time of purchase.

We reserve the right to change product prices at any time without prior notice. A price change will not affect an order that has already been accepted and confirmed, except where required to correct an obvious pricing error.

Where applicable, taxes, duties or other charges will be displayed or communicated before you complete your purchase.

Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you should receive an order confirmation acknowledging receipt of your order.

An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to cancel or decline an order in circumstances including:

  • The product is unavailable

  • There is an obvious pricing or product information error

  • We are unable to verify the payment

  • We reasonably suspect fraudulent or unauthorised activity

  • Delivery to the provided address is not possible

If we cancel an order after payment has been received, we will arrange an appropriate refund.

Payment

Payment must be successfully completed before an order can be processed unless another payment arrangement has been expressly agreed.

We use third-party payment providers to process payments securely. We do not generally have access to your complete payment card details.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Shipping and Delivery

We use third-party fulfilment and dropshipping partners to process and deliver certain products.

Delivery times displayed on our website are estimates unless specifically stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Courier delays

  • Severe weather

  • Customs procedures

  • Incorrect or incomplete delivery information

  • Public holidays

  • Operational disruptions

  • Other unforeseen circumstances

We will make reasonable efforts to keep you informed if there is a significant issue affecting your order.

Please ensure that your delivery information is accurate when placing your order.

For further information, please refer to our Shipping Policy.

Returns, Refunds and Cancellations

Our returns, refunds and cancellation procedures are explained in our Refund & Returns Policy.

Nothing in these Terms removes or limits any consumer rights that cannot legally be excluded or restricted.

If you receive a product that is damaged, defective, incorrect or not as described, please contact us as soon as possible so that we can investigate and provide an appropriate remedy.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us promptly.

Where possible, provide photographs showing:

  • The product

  • The packaging

  • Any visible damage

  • The delivery/shipping label

Please retain the original packaging until we have advised you what to do with the product.

Because we work with third-party fulfilment partners, certain claims may need to be submitted to the relevant fulfilment or delivery provider within specific operational timeframes.

Intellectual Property

Unless otherwise stated, all content appearing on the Homiva Decor website, including text, graphics, logos, images, designs, product descriptions and other materials, is owned by or licensed to Homiva Decor or its relevant content providers.

You may access and use the website for your personal, non-commercial purposes.

You must not reproduce, modify, distribute, publish, sell or commercially exploit our website content without our prior written permission.

Third-Party Services and Links

Our website may use third-party services, payment providers, fulfilment partners, delivery companies and other service providers.

We may also provide links to third-party websites.

Third-party services and websites are governed by their own terms and policies. We are not responsible for the content, availability, security or practices of third-party websites that we do not control.

Promotions and Discount Codes

From time to time, Homiva Decor may offer promotional discounts, discount codes or special offers.

Unless otherwise stated:

  • Promotional offers are subject to availability

  • Each promotion may have its own terms and conditions

  • Discount codes cannot be exchanged for cash

  • We reserve the right to withdraw or modify a promotion where permitted by law

  • Only one promotional code may be used per order unless expressly stated otherwise

Any specific terms provided with a promotion will take precedence over this section where applicable.

User Information

When placing an order, you agree to provide accurate and complete information.

You are responsible for ensuring that your name, email address, telephone number and delivery address are correct.

If information provided by you is incorrect and this results in a delivery problem, additional arrangements may be required.

Our collection and use of personal information is explained in our Privacy Policy.

Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the fullest extent permitted by applicable law, Homiva Decor will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

Events Outside Our Control

We will not be responsible for delays or failure to perform our obligations where the delay or failure is caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, transportation disruptions, strikes, government actions, technical failures, courier disruptions, supply shortages or other unforeseen events.

Where such an event occurs, we will take reasonable steps to minimise its effect and keep you informed where appropriate.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable legal requirements.

The latest version will always be published on this page.

Your continued use of our website after changes have been published means that you accept the updated Terms, subject to applicable law.

Governing Law

These Terms are governed by the laws applicable to the jurisdiction in which Homiva Decor operates, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms prevents you from relying on mandatory consumer rights or protections that cannot legally be excluded.

Contact Us

If you have any questions regarding these Terms of Service, your order or our services, please contact us through the Contact Us page on the Homiva Decor website.

We will make reasonable efforts to respond to your enquiry and assist you with your request.

Homiva Decor

Website: https://homivadecor.co.uk/

Contact: hello@homivadecor.co.uk